Partner
NG Consulting × TheDecisionQ
Customer experience tells you what's going wrong. Decision quality helps you choose what to do about it. Together, we help teams do both.
Meet the Partner
TheDecisionQ
TheDecisionQ is the partner I collaborate with on training and consulting — applying the Decision Quality framework to real-world business decisions.
Visit thedecisionq.com →
Nguyễn Nhật Nam
Founder, TheDecisionQ · Ex-Data & AI Director · M.Sc Data Science · Advisor & trainer on AI strategy and decision-making
Why We Work Together
Two lenses on the same problem
NG Consulting · Angie
CX & Operations
- 12+ years of experience in CX & Operations
- Led CX & service teams across Southeast Asia
- Shopee, Lazada, GeoComply, Zenyum
- Customer journeys, friction, service operations
+
TheDecisionQ · Nam
Decision Quality, Data & AI
- Decision Quality framework
- Data science & AI strategy background
- Structured, high-stakes decision-making
Better customer insight + better decisions = experiences that actually improve.
What We Do Together
Workshops & consulting
Workshop · Fresh Graduates
Decide Better, Start Stronger
A decision-making toolkit for students taking their first career steps — co-hosted for Greenwich Vietnam's OJT and final-year students.
Bring It to Your School
Workshop · Leaders
Decision Quality for Leaders
A Decision Quality workshop for business leaders, applying a structured decision framework to the real calls they face at work.
Bring It to Your TeamAI TransformationConsulting
Consulting
AI Transformation Consulting
A joint engagement combining CX and operations expertise with decision science, to help companies decide where AI will make a real difference — and put it to work.
Book a Discovery Call
In Action
Decide Better, Start Stronger · Greenwich Vietnam
Decision Quality for Leaders · Sep 2026
From our workshops